ELCA is one of the biggest independent Swiss full-service providers for business and technology solutions, a leader in the fields of IT business consulting, software development & maintenance, and IT systems integration.
As Business Development Manager, I support companies digital transformation and clouds’ transition.

My key responsibility is to develop the Cloud & Managed Services activity which includes:

• Identifying sales leads in current customer base and prospects
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Pitch/Promote Cloud & Managed Services to customers and prospects
• Develop the Products & Services in collaboration with the technical & operation teams
• Communicating new product & services developments
• Develop business activity with partners such Microsoft & AWS

Interoute (now GTT) is the owner-operator of a global cloud services platform and one of Europe’s largest networks which encompasses 15 data centres, 17 virtual data centres and 33 colocation centres, with connections to 195 additional third-party data centres across Europe. Our full-service Unified ICT platform serves international enterprises and many of the world’s leading service providers, as well as governments and universities. Interoute’s Unified ICT strategy provides solutions for enterprises seeking connectivity and a scalable, secure advanced platform on which they can build their voice, video, computing and data services, as well as service providers in need of high capacity international data transit and infrastructure. With established operations throughout Europe and USA, Interoute also owns and operates 24 connected city networks within Europe’s major business centres.

With this Key Account Manager role, I was responsible to develop long term strategic growth on medium to large accounts.
Product portfolio: Unified communication, unified computing, unified connectivity, digital transformation.
Key responsibilities:

• Maintain and develop customer successful and sustainable relationships at all levels, ensure customer satisfaction, deliver contract commitments within cost targets, overall profit of contract, revenue growth, and accountability for contractual service levels.
• Generate and manage a pipeline of new customers
• Development of indirect sales with strategic partners (channel)
• Represent Interoute towards various types of audiences

Interoute (now GTT) is the owner-operator of a global cloud services platform and one of Europe’s largest networks which encompasses 15 data centres, 17 virtual data centres and 33 colocation centres, with connections to 195 additional third-party data centres across Europe. Our full-service Unified ICT platform serves international enterprises and many of the world’s leading service providers, as well as governments and universities. Interoute’s Unified ICT strategy provides solutions for enterprises seeking connectivity and a scalable, secure advanced platform on which they can build their voice, video, computing and data services, as well as service providers in need of high capacity international data transit and infrastructure. With established operations throughout Europe and USA, Interoute also owns and operates 24 connected city networks within Europe’s major business centres.

As Senior Manager – Field Operations, I personally represented Interoute Operations towards local customers, suppliers and authorities.
Key responsibilities:

• Build out Interoute’s pan-European network in France & Switzerland
• Manage local operations and maintenance staff and services, in order to ensure industry leading service availability and timely service provisioning
• Work close to the Sales management and Business Development to identify opportunities for additional business value creation through network expansion and/or services acquisition

Interoute (now GTT) is the owner-operator of a global cloud services platform and one of Europe’s largest networks which encompasses 15 data centres, 17 virtual data centres and 33 colocation centres, with connections to 195 additional third-party data centres across Europe. Our full-service Unified ICT platform serves international enterprises and many of the world’s leading service providers, as well as governments and universities. Interoute’s Unified ICT strategy provides solutions for enterprises seeking connectivity and a scalable, secure advanced platform on which they can build their voice, video, computing and data services, as well as service providers in need of high capacity international data transit and infrastructure. With established operations throughout Europe and USA, Interoute also owns and operates 24 connected city networks within Europe’s major business centres.

As Part of the sales team, I was responsible for developing commercially and technically competitive solutions and offers.
Key responsibilities:

• ICT technical consulting
• Development of technical and commercial proposals
• Presentation and defense of the solutions to the customers
• Ensure that designed solutions are technically and cost efficiently deliverable
• Work close to product managers making sure that the company is commercially and technically competitive and well positioned in the local market
• Liaise with other teams to optimize communication and improve service delivery lead times

Colt provides high bandwidth services for enterprises and wholesale customers in Europe, Asia and North America’s largest business hubs. Colt enables the digital transformation of businesses through its intelligent, purpose-built, cloud-integrated network, known as the Colt IQ Network. It connects over 800 data centres around the globe, with over 25,000 on-net buildings and growing. Colt is also recognised as an innovator and pioneer in software defined networks (SDN) and network function virtualisation (NFV). Colt has built its reputation on putting its customers first, with a focus on delivering true local presence and agility for enterprises that are global yet need local attention. Customers include data intensive organisations spanning over 200 connected cities in nearly 30 countries. Colt counts 19 of the top 25 global telecoms companies and 18 out of the top 25 global media companies (Forbes 2000 list, 2016) amongst its customers. In addition, Colt works with over 50 exchange venues and 13 European central banks. 

Project manager for the local loop unbundling (LLU) major project for COLT Switzerland (66 point of presence in 12 cities)
In charge of the service delivery coordination within the whole Swiss territory.
Key responsibilities:

• Partners selection and price negotiation
• Processes definition, implementation & improvement
• Management of internal/external collaborators
• Quality check, change management & improvement
• Planning and progress reporting

Colt provides high bandwidth services for enterprises and wholesale customers in Europe, Asia and North America’s largest business hubs. Colt enables the digital transformation of businesses through its intelligent, purpose-built, cloud-integrated network, known as the Colt IQ Network. It connects over 800 data centres around the globe, with over 25,000 on-net buildings and growing. Colt is also recognised as an innovator and pioneer in software defined networks (SDN) and network function virtualisation (NFV). Colt has built its reputation on putting its customers first, with a focus on delivering true local presence and agility for enterprises that are global yet need local attention. Customers include data intensive organisations spanning over 200 connected cities in nearly 30 countries. Colt counts 19 of the top 25 global telecoms companies and 18 out of the top 25 global media companies (Forbes 2000 list, 2016) amongst its customers. In addition, Colt works with over 50 exchange venues and 13 European central banks. 

Geneva first MAN Network deployment and services implementation in International, national and local environment mainly for major business enterprises.
Key responsibilities:

• Fiber, Ethernet, IP and SDH Network implementation and management
• Projects follow up liaising with internal & external resources